FAQ

Is it Easy to Install and Remove the Covers?

Absolutely, our covers are crafted for convenience, featuring a user-friendly snap-on mechanism for quick installation and removal.

What Materials Comprise the Covers?

Our covers are constructed from high-quality, robust plastic, renowned for its durability, lightness, and flexibility. Each piece receives a fine metal coating, enhancing both aesthetics and tactile feel. This layer not only elevates the look but also serves as a shield against scratches and corrosion.

How Do I Clean and Maintain the Covers?

To keep your covers in pristine condition, gently clean them with a soft, lint-free cloth. For more stubborn stains, use mild soapy water, but avoid harsh chemicals. Store them in a dry environment and handle them with care to prevent any scratches or damage.

What Are the Processing and Shipping Timelines? How Can I Track My Order?

After placing your order, we ensure it's processed within 2-5 days. We dispatch via UPS and USPS, targeting a delivery time of 5-8 days post-processing. You'll receive a tracking number by email upon dispatch, allowing you to track your order's journey on the UPS or USPS website for real-time updates.

Do You Provide International Shipping?

Currently, international shipping is not available, but we're excited to announce plans to introduce this option soon. Stay tuned for updates as we expand our reach to international customers. Your interest and patience are greatly appreciated.

What's Your Return and Exchange Policy?

We prioritize your satisfaction. While returns are not accepted, we offer exchanges for damaged items. If your item arrives damaged, inspect it within 48 hours and email us at info@87forge.com with photographic evidence. We will verify the damage and swiftly arrange an exchange. Contact us for exchange requests or further assistance.

How Can I Stay Updated on Promotions and New Collections?

Join the 87 Forge community to get the latest on our collections, exclusive deals, and upcoming promotions. Subscribe to our emails by providing your details in the subscription box on our website. Be among the first to discover and own the latest from our audio art range!

How Do I Contact Customer Support?

For any inquiries or assistance, our customer support team is at your service. Email us at info@87forge.com for prompt and helpful responses to all your queries.